Shipping Information
Domestic U.S. Orders
Processing Time:
- Orders placed before 12 PM EST ship same business day
- Weekends & holidays excluded
- Allow 1 business day for order verification
Shipping Options:
- Standard Shipping (3-5 business days)
- Free on orders over $150
- $7.95 for orders under $150
- Includes full tracking
- Express Shipping (2 business days)
- $19.95 flat rate
- Order by 12 PM EST for same-day dispatch
- Priority handling
International Orders
Available Destinations:
- Canada: 5-7 business days ($14.95)
- UK/Europe: 7-10 business days ($24.95)
- Australia/NZ: 10-14 business days ($29.95)
Important Notes:
- All prices in USD
- Duties/taxes not included
- Customs forms completed accurately
- No PO Box deliveries
Order Tracking:
- Tracking number emailed upon shipment
- Real-time updates via carrier
- Delivery notifications via email/SMS
Special Circumstances:
Signature Requirements:
- All express deliveries
- Orders over $300 value
- International shipments
Holiday Shipping:
- Extended processing during peak seasons
- Check website for seasonal deadlines
- Express recommended for gifts
Undeliverable Packages:
If delivery fails:
- 2 redelivery attempts
- Held at local facility for 5 days
- Returned items subject to 15% restocking fee
Damaged Shipments:
- Report within 48 hours
- Provide photos of damage
- Keep all packaging materials
Need Assistance?
Visit our Help Center for:
- Address changes
- Delivery exceptions
- Special requests
Policy Updates:
Shipping options may be adjusted. Current services shown at checkout.